About Vanism Nail Spa and Lashes
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I had always done my own nails because I could never find a nail spa with consistently good service.. Until I found Vanism. The quality and service is always incredible through and through. I have been a customer for almost 3 years now and I consider it a self care day every time I book! 10/10 would recommend.
I had a pedicure and acrylic at this salon a long time ago. Now that I finally have time to leave a review, I want to say that I’ve highly recommend this place. Unfortunately, since I’ve moved, I can’t come back, but it’s definitely worth a visit for a great experience.
I used to like this nail salon for getting my nails done, but unfortunately, the quality and service have decreased while the prices have gone up. I recently got a pedicure that turned out okay, but they were out of the first three colours I chose from their options, and one of my toenails got smudged on the first day which was disappointing. For my hands, I opted for dip powder, and it’s honestly one of the worst I've had. The layers are uneven, giving my nails a bumpy texture. I asked for an almond shape but ended up with nails that were mostly round. On top of that, the length is not consistent, some nails are much shorter than others. I’m posting pictures of my nails from underneath to show this. I was also charged an extra $15 for removing my old gel polish and getting dip powder instead, even though the removal process is the same for both and I wouldn’t have been charged for removing old dip. I wasn't informed about this charge beforehand, which felt unfair and very expensive compared to the usual $5 most salons charge for removing shellac. Overall, my recent visit was quite disappointing. Maybe the quality and service depend on who you get and varies between staff, which would explain some of the good reviews and mixed experiences. *Edit (regarding the salon’s response)*: in the price list it doesn’t say anywhere that removing bio gel is $20. There is only a price for removing shellac. I’m adding the price list from your website and social media so that you can see it’s not there and this can be corrected. Also, removing bio gel did not take double the time than dip powder. But either way I understand the need to increase prices for inflation and I’d be happy to pay for it if the quality was good and I was told about the exact extra charges in advance, just like I was told I was going to get charged $10 more for removing shellac on my toes. I was also never asked by anyone about the quality of the work and the service, so please don’t lie about this. In fact, I had to mention again in the middle of the service that I wanted almond shape because I was never asked if I was happy with the shape. I was not even told when the service finished after washing my hands, I had to go take the hand lotion myself so I never confirmed I was happy with it but I also didn’t complain in the moment, which I should have.
I can’t say enough good things about Vanism. Van is so sweet and really cares about her business & clients. This salon is extremely clean, and they take covid measures seriously to ensure you feel safe and at ease. I recommend Vanism to my friends and family whenever they ask where to go for their nails! Also huge selection of colours, designs, decals, etc. Thank you for being consistently amazing, Vanism :)
Staff were lovely, place was clean and they followed health and safety for sure. I had a gift certificate that they wouldn’t honour because of the expiration date. I don’t think that’s good business. Perhaps take a fee off for inflation but I think they should honour it. I’m a business owner and I wouldn’t treat my customers that way…. Because if you do, they don’t come back