So now instead of having direct communication with the staff, we have to use the website that sometimes is non functional, lags, and is not user friendly. We used to be able to talk to the staff for an order and figure out what is the best cost effective material to use for a project, and what designs can be bought to life. Now the print shop is shifting to yet another corporation that limits direct involvement in your own products. This shift is absurd, I have been a loyal customer to the print shop for the past four years and this by far is the worst idea.
As a customer I have been okay with staff being slightly disrespectful, throwing away my booklets due to miscommunication, and so much more. However I draw the line with outsourcing jobs to a website that you can not have a conversation with.
I might as well just go to staples that has cheaper prices, and the same process steps. The only reason I was loyal to the print shop all these years was because of the human aspect of it. Emailing / calling about products is a much more effective and user friendly way for a service like this.
I really hope that the managers decide to not go through with this shift, and I wish the staff the most blessed day.
Farnaz Ameri
-
December 18, 2024
Ten out of ten. The front desk is so helpful and kind. She always check with me the accuracy. Never been more satisfied in a print shop. Well done work with ease of mind.
lai yi
-
March 03, 2023
Avoid at all cost! I sent in a request 5 day ago and asked explicitly that they contact me as soon as the job is done, and no one told me the poster was ready until I checked in the day before I need it. They lied about sending an email notification before but they can’t provide email evidence. I checked my inbox and spam and there was no email notification from them. The staff and manager offer no apology and were extremely rude and irresponsible. They said it is the customs responsibility to check in ask for progress, I wonder who is serving whom here.
SC
-
January 31, 2024
I am so very impressed by the output of the documents printed - the quality of the print, the paper stock, and even impressed with the wrapping to protect the print. And very reasonably priced for the quality. Thank you so much! (and waaaaay better than will not be named competitors!)
Sebastien PH
-
February 08, 2025
We had an urgent 1000-copy printing and The Print Shop were very quick and responsive. Thank you!
Our Address
1125 Colonel By Dr, 102 Robertson Hall, Ottawa, ON K1S 5B6, Canada
Claim Listing: The Print Shop
Please Login or Register an Account to Claim Listing
Add Your Ottawa Business to My Local Ottawa - It's FREE
Help customers and shoppers in Ottawa find your business. For more information on our listings, advertising, coupons, and mailers, please contactus today! Let’s get you started and add your business!
So now instead of having direct communication with the staff, we have to use the website that sometimes is non functional, lags, and is not user friendly. We used to be able to talk to the staff for an order and figure out what is the best cost effective material to use for a project, and what designs can be bought to life. Now the print shop is shifting to yet another corporation that limits direct involvement in your own products. This shift is absurd, I have been a loyal customer to the print shop for the past four years and this by far is the worst idea. As a customer I have been okay with staff being slightly disrespectful, throwing away my booklets due to miscommunication, and so much more. However I draw the line with outsourcing jobs to a website that you can not have a conversation with. I might as well just go to staples that has cheaper prices, and the same process steps. The only reason I was loyal to the print shop all these years was because of the human aspect of it. Emailing / calling about products is a much more effective and user friendly way for a service like this. I really hope that the managers decide to not go through with this shift, and I wish the staff the most blessed day.
Ten out of ten. The front desk is so helpful and kind. She always check with me the accuracy. Never been more satisfied in a print shop. Well done work with ease of mind.
Avoid at all cost! I sent in a request 5 day ago and asked explicitly that they contact me as soon as the job is done, and no one told me the poster was ready until I checked in the day before I need it. They lied about sending an email notification before but they can’t provide email evidence. I checked my inbox and spam and there was no email notification from them. The staff and manager offer no apology and were extremely rude and irresponsible. They said it is the customs responsibility to check in ask for progress, I wonder who is serving whom here.
I am so very impressed by the output of the documents printed - the quality of the print, the paper stock, and even impressed with the wrapping to protect the print. And very reasonably priced for the quality. Thank you so much! (and waaaaay better than will not be named competitors!)
We had an urgent 1000-copy printing and The Print Shop were very quick and responsive. Thank you!