About Spiritleaf | Robertson Centre | Cannabis Store
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I just had my first visit to this store. Felt so welcomed right away.Korinna was so full of knowledge of all the products, and super friendly. The product is bought was much cheaper than any other stores that I have visited in the past. Thanks Korinna! You made my day!I will definitely be back! ✌️
I recently purchased a vape cartridge from this location, and it didn’t work right out of the box. When I went back to report the issue, the staff immediately dismissed me and said they “can’t do anything” because I didn’t have the packaging. They made no effort to inspect the product, offer alternatives, or provide even the slightest bit of assistance. For a store that sells products where defects can happen, the bare minimum should be a willingness to help a customer. Instead, the employees showed no initiative, no problem-solving, and no concern about selling a defective item. This level of customer service is unacceptable, and I genuinely hope the store takes a serious look at how its staff handles situations like this. No customer should walk out with a faulty product and zero support.
2 guys that work there are so damn rude!! On top of that, bought 14gs weighed it when I got home and was a 1 G short..what a scam. Not sure what's more disappointing.. not getting what I payed for or the rude cupcakes that work there.
The guy was so rude and with tone immediately. This is why I go to he OZ store. Thanks for the first time and definitely last time last time experience.
Very awesome experience. First time visiting this store. Brittany ( sorry if I’ve spelled it wrong) was amazing. I told her my needs for gummies for insomnia with low dose of thc. (I’ve been taking them for a few months but still new to all this) she literally brought out everything that could possibly work and explained every one of the packages based on my needs. Then I asked about topical pain relief and she showed me a great product that is actually better than bio freeze! I had a bad experience from a different company and though it’s convenient to get to I’ll be making the drive to the Huntclub store ( old Starbucks where Rona is) to buy more in bulk from now on! Store also looks amazing. I hope to learn more about other products! Thank you for taking the time to meet my needs. This employees didn’t make me feel like a burden coming in! Or assume a 58 yr old doesn’t want THC in their products.