About Spiritleaf | Robertson Centre | Cannabis Store
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Imagine being a loyal customer for a year, referring friends, and then when you switch your phone number you lose all your loyalty points. I’d have to say I was forgotten by every single staff member on location to a point where it just felt cringey to ask for an update. Even talked to the store manager who had all my info on a post it note, no response. I’ve moved on and make it a point to make jokes at your expense and haven’t returned, although I drive by your location daily. Cheers
Went to return a vape cartridge that i had only had for a couple of days because the end broke out of nowhere (which stained some perfectly good clothes). i’m assuming it must have just had a crack before i even took it out of the package because i never dropped it or did anything that could break it, it just sort of popped when i tried to take a hit. when i got to the store, i was hoping to get an exchange, but the employee at the counter was extremely rude, accused me of lying, and just generally had awful customer service. y’all have way too much competition to be hiring people who talk to customers like that, and i would rather just walk to one of the other 300 stores nearby than deal with actively adversarial employees.
Staff is awesome 👌 they really know their stuff. And the smell when you walk in is absolutely amazing.
Dude asked for 2 IDs when I came in. Couldn’t fathom that I had shorter hair now and he kept rubbing my license. Absolutely inept.
Very awesome experience. First time visiting this store. Brittany ( sorry if I’ve spelled it wrong) was amazing. I told her my needs for gummies for insomnia with low dose of thc. (I’ve been taking them for a few months but still new to all this) she literally brought out everything that could possibly work and explained every one of the packages based on my needs. Then I asked about topical pain relief and she showed me a great product that is actually better than bio freeze! I had a bad experience from a different company and though it’s convenient to get to I’ll be making the drive to the Huntclub store ( old Starbucks where Rona is) to buy more in bulk from now on! Store also looks amazing. I hope to learn more about other products! Thank you for taking the time to meet my needs. This employees didn’t make me feel like a burden coming in! Or assume a 58 yr old doesn’t want THC in their products.