About SHC~Scott Home Comfort Ottawa Heating / Cooling / Gas Fireplace / HVAC Contractor /
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Excellent and efficient work by Rob Scott. He changed my pilot light assembly of my 20 years old majestic fireplace and it works perfectly now. He takes the time to explain what the problem was and how he's fixing it. He also suggested to change the old valves around it for newer/safer ones and changed them on the spot for us. He was also available quickly to fix my issue which is nice as I had been waiting for 6 weeks to hear back from another company. He's very knowledgeable and experienced as he's been in the business for 40 + years. Would recommend him to friends and family. Thank you Rob!
At around 8:30am on a Saturday morning, we discovered that our gas fireplace would not turn on. I did a quick Google search and came across SHC and read some positive reviews of Rob's work. I gave him a call and explained our situation and he was at our place fairly quickly. Only three hours after discovering the issue, our fireplace was working perfectly thanks to Rob. Don't be thrown off by him not having a website. He's a small business that relies on reviews and recommendations and I would definitely recommend you give him a call if you need work done on your fireplace.
I reached out to SHC based on the excellent reviews, to look at our fireplace that suddenly stopped working. Rob responded quickly, diagnosing the problem and explaining what needed to be done. He is very knowledgeable and happy to talk through exactly what he was doing and the reason. I appreciate his attention to detail and will keep SHC in my contact list for future reference or to share.
Can’t say enough positive things about Rob and his work. I called for help with reigniting the pilot light in my fireplace. It turned out to not be a simple job however Rob was persistent in finding the solution and explaining everything to me. Fireplace is now working again and I would definitely recommend his services to anyone looking for help.
I am a repeat customer and for good reasons. Rob is a professional, customer-oriented and does exceptional quality work. He fully explained to me issues that may be come apparent, took the time to address my questions by providing a full explanation, and walking me through certain procedures. He is safety conscious bringing a matter regarding my fireplace door gas and offering alternatives. If anyone for quality work for heating, then I would recommending Rob.