Food is good here.
I’ve always gone for the wings and not only are they really good, there is this cool discount of 2 for the price of 1 wings after 5pm.
Additionally, the staff members are very hospitable and kind, and the kitchen and eating environment is always clean.
Gregory Clabrough
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January 15, 2025
Ordered a spread from their menu; sub, calamari, salads, chicken fingers and must say this was the most revolting and frozen food we’ve ever had. This was so bad, we alll took 1 bite and just tossed it. Cannot recommend this food to anyone - not fit for animals. Also, delivery was well over an hour and when we called to ask what’s up, we got sass and ‘it was right out of the oven’ (really the salads and calamari were in the oven?). Avoid this place, rotten food, rotten service.
Amna Basit
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February 03, 2025
Tried Palermo’s for a work event. The service by Khaled to place a large order was wonderful and very helpful. He gave great suggestions for portion sizes, and was never pushy.
The food! Everyone LOVED it at the event. I ordered pizza and pasta – everyone wanted to know where to get more.
Would definitely recommend – great spot in the neighbourhood.
jasie shugar
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August 13, 2024
So I’ve been ordering from here for years now, been loyal to them when my boyfriend tries to convince me to call pizza pizza instead. On two recent occasions they sent the wrong pizza. on the first occasion they said they’d send back a new, CORRECT pizza. They didn’t send it and after a while I called them to ask how long and they claimed someone else came in and took it, and they just gave it away accidentally. Makes no sense, since the order was for delivery, so of course I didn’t decide to just come pick it up the second time. They still didn’t resend my pizza that time and left me with the wrong pizza. Zero compensation. The second time they did the same thing but I was firm about them resending the correct pizza this time. (The mistake was they sent pepperoni instead of pineapple.) They can’t seem to get their orders together. Now last night, August 12, I ordered a pineapple pizza and after 45 min I called to ask why it was taking time, and they said that they had an issue so all deliveries were paused. I could have ordered from DoorDash and they would have gotten my order to me. Instead, the store didn’t offer me anything for the delay, and it still took another almost 30 min to receive my order, which when it came it was BURNT! I didn’t receive any discount for the inconvenient amount of time it took, no apology, etc. I waited so long to pay full price for a burnt pizza. Whoever is managing this place is doing a horrible job and needs to be changed out for someone who is more respectful because I won’t be ordering again, I feel the trust is broken and I don’t feel valued as a customer.
Miaya Meghaizel
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December 27, 2024
The chicken burger was so so so good fries are a little salty but still very good and all the people that work there are so kind 20/10 would recommend
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25 Tapiola Crescent, Ottawa, ON K1T 2J7, Canada
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Food is good here. I’ve always gone for the wings and not only are they really good, there is this cool discount of 2 for the price of 1 wings after 5pm. Additionally, the staff members are very hospitable and kind, and the kitchen and eating environment is always clean.
Ordered a spread from their menu; sub, calamari, salads, chicken fingers and must say this was the most revolting and frozen food we’ve ever had. This was so bad, we alll took 1 bite and just tossed it. Cannot recommend this food to anyone - not fit for animals. Also, delivery was well over an hour and when we called to ask what’s up, we got sass and ‘it was right out of the oven’ (really the salads and calamari were in the oven?). Avoid this place, rotten food, rotten service.
Tried Palermo’s for a work event. The service by Khaled to place a large order was wonderful and very helpful. He gave great suggestions for portion sizes, and was never pushy. The food! Everyone LOVED it at the event. I ordered pizza and pasta – everyone wanted to know where to get more. Would definitely recommend – great spot in the neighbourhood.
So I’ve been ordering from here for years now, been loyal to them when my boyfriend tries to convince me to call pizza pizza instead. On two recent occasions they sent the wrong pizza. on the first occasion they said they’d send back a new, CORRECT pizza. They didn’t send it and after a while I called them to ask how long and they claimed someone else came in and took it, and they just gave it away accidentally. Makes no sense, since the order was for delivery, so of course I didn’t decide to just come pick it up the second time. They still didn’t resend my pizza that time and left me with the wrong pizza. Zero compensation. The second time they did the same thing but I was firm about them resending the correct pizza this time. (The mistake was they sent pepperoni instead of pineapple.) They can’t seem to get their orders together. Now last night, August 12, I ordered a pineapple pizza and after 45 min I called to ask why it was taking time, and they said that they had an issue so all deliveries were paused. I could have ordered from DoorDash and they would have gotten my order to me. Instead, the store didn’t offer me anything for the delay, and it still took another almost 30 min to receive my order, which when it came it was BURNT! I didn’t receive any discount for the inconvenient amount of time it took, no apology, etc. I waited so long to pay full price for a burnt pizza. Whoever is managing this place is doing a horrible job and needs to be changed out for someone who is more respectful because I won’t be ordering again, I feel the trust is broken and I don’t feel valued as a customer.
The chicken burger was so so so good fries are a little salty but still very good and all the people that work there are so kind 20/10 would recommend