I bought 2 top of the line taps to replace ones that were past their prime and no longer reliable. It's a simple job. I wanted to hire someone local, to install them, so I contacted this 1 man business. I saw 34 reviews and a 5 star rating. In hindsight, that should have been a red flag, especially for any plumber.
After enough noise to wake the dead, I decided to see what all the banging and commotion was about. Instead of installing the new taps like the old ones, he had soldered the first one with the handle twisted up into the ceiling. As calmly as I could, I spoke my concerns. He bellowed over top of me, pretended nothing was wrong but finally agreed to position both of them correctly. Perhaps because I bought Home Depot's finest quality replacements, he may have decided to run up the bill a bit by installing the first tap twice. The bill even had a $25 "truck charge". Very creative. By then, I knew I made a mistake. I will shop around next time.
I encourage anyone to check the credentials of any tradesman. For insurance purposes, that should include a plumbers license from the Ontario Department of labour.
Sepideh Najmi
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August 11, 2023
Frank is a complete professional! He helped us with an emergency leak and answered some questions we had around our new house. Very knowledgeable and honest!
We’re asking him to return and work on more plumbing around the house. Thanks Frank!
Adrienne
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January 10, 2024
Wonderfull experience. Frank is knowledable and extremely kind even over the replacment of a really horrible toilet. He had completed other work previously at my former home and have used him again at my new home. Hats off and thank you.
Auryll Dimanlig
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May 19, 2021
Thank you Frank! Very professional, friendly and efficient. He also educated us with information on things we should do and fix ourselves. I love learning from him. I highly recommend his services! Good and reasonable pricing too!
Beth Is on the move
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May 12, 2021
Frank is awesome!! He came within a few hours as I had a leak under my shower. He didn't charge me for coming to diagnose it . Came back to fix it and the price was decent. He even gave me advice on how to fix something else myself. Great guy
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I bought 2 top of the line taps to replace ones that were past their prime and no longer reliable. It's a simple job. I wanted to hire someone local, to install them, so I contacted this 1 man business. I saw 34 reviews and a 5 star rating. In hindsight, that should have been a red flag, especially for any plumber. After enough noise to wake the dead, I decided to see what all the banging and commotion was about. Instead of installing the new taps like the old ones, he had soldered the first one with the handle twisted up into the ceiling. As calmly as I could, I spoke my concerns. He bellowed over top of me, pretended nothing was wrong but finally agreed to position both of them correctly. Perhaps because I bought Home Depot's finest quality replacements, he may have decided to run up the bill a bit by installing the first tap twice. The bill even had a $25 "truck charge". Very creative. By then, I knew I made a mistake. I will shop around next time. I encourage anyone to check the credentials of any tradesman. For insurance purposes, that should include a plumbers license from the Ontario Department of labour.
Frank is a complete professional! He helped us with an emergency leak and answered some questions we had around our new house. Very knowledgeable and honest! We’re asking him to return and work on more plumbing around the house. Thanks Frank!
Wonderfull experience. Frank is knowledable and extremely kind even over the replacment of a really horrible toilet. He had completed other work previously at my former home and have used him again at my new home. Hats off and thank you.
Thank you Frank! Very professional, friendly and efficient. He also educated us with information on things we should do and fix ourselves. I love learning from him. I highly recommend his services! Good and reasonable pricing too!
Frank is awesome!! He came within a few hours as I had a leak under my shower. He didn't charge me for coming to diagnose it . Came back to fix it and the price was decent. He even gave me advice on how to fix something else myself. Great guy