I had an unusual experience. I don’t live in the area and I was in town and thought I would stop in. I bought a pack of pre rolls that I didn’t open until much later in the evening. Imagine my surprise when the pack was completely empty. I called the store the next day to explain and I honestly thought I would just be out of luck but I guess sometimes this happens because everything is machine rolled and packed. Anyway long story short the owner went out of way big time to make it right and I look forward to the new store opening a little closer to me.
Lauren Mask
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January 12, 2025
I called in about delivery and when talking to a customer service rep who was very helpful his coworker was a complete Karen in the background and all I could hear through the phone was her yelling the other coworker about the questions I had… then I was hung up on… and never received a call back…
Stay away! Common Olympia do better with hiring good staff
Elissa Banks
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August 29, 2024
Pre order and pre pay but when you walk up to the door they put up a back in 5 minutes sign.
Disgustingly bad service.
How is a 5 minute break warranted 27 minutes before closing??
If 0 stars was an option I’d use that
binkol ttv
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November 03, 2024
Good weed, but horrible customer service I ordered weed and it took 2 hours to not deliver so I had to pick it up. So you pay extra for it not to deliver 2/10 would not buy weed here go to tweed or a dealer to buy.
Lindsey Lowry
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April 09, 2024
We went into the store, the girl working was talking with a customer and there was people sitting in the back room talking, as we could clearly hear them. It was very obvious we were ready to make our purchase and no one came to talk to us or even see if we needed any assistance or help. After standing around for quite sometime, we still weren’t even acknowledged. If you’re dealing with a customer before hand, that is understandable but at least acknowledge the other customers in the store and let them know you’ll be with them shortly.
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I had an unusual experience. I don’t live in the area and I was in town and thought I would stop in. I bought a pack of pre rolls that I didn’t open until much later in the evening. Imagine my surprise when the pack was completely empty. I called the store the next day to explain and I honestly thought I would just be out of luck but I guess sometimes this happens because everything is machine rolled and packed. Anyway long story short the owner went out of way big time to make it right and I look forward to the new store opening a little closer to me.
I called in about delivery and when talking to a customer service rep who was very helpful his coworker was a complete Karen in the background and all I could hear through the phone was her yelling the other coworker about the questions I had… then I was hung up on… and never received a call back… Stay away! Common Olympia do better with hiring good staff
Pre order and pre pay but when you walk up to the door they put up a back in 5 minutes sign. Disgustingly bad service. How is a 5 minute break warranted 27 minutes before closing?? If 0 stars was an option I’d use that
Good weed, but horrible customer service I ordered weed and it took 2 hours to not deliver so I had to pick it up. So you pay extra for it not to deliver 2/10 would not buy weed here go to tweed or a dealer to buy.
We went into the store, the girl working was talking with a customer and there was people sitting in the back room talking, as we could clearly hear them. It was very obvious we were ready to make our purchase and no one came to talk to us or even see if we needed any assistance or help. After standing around for quite sometime, we still weren’t even acknowledged. If you’re dealing with a customer before hand, that is understandable but at least acknowledge the other customers in the store and let them know you’ll be with them shortly.