About Mr. Rooter Plumbing of Ottawa
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Jeremey and Mike were incredibly helpful from diagnosis of the issue, through getting permits, aligning on the work and finally getting it done. Jeremy was very communicative throughout the process and very helpful in decision making and weighing pros/cons of different solutions. Mike did incredible plumbing work and was extremely professional and accommodating to our family in what was a major job. Not only did they get the work done as promised and on budget, but they also helped coordinate with my contractor to gain alignment so that he would be set up for success once their work was finished. I would absolutely and without hesitation recommend these guys to anyone needing help weigh their plumbing needs. Thanks so much guys!
Curtis was highly recommended to me by a knowledgeable neighbour. We live in a flood risk area. Curtis planned my plumbing project in a methodical and professional manner. He explained all aspects of what I needed clearly and answered all questions readily and honestly. Curtis’ project team included Ryan S, Wyatt and Riley. All three were professional, knowledgeable and hard workers. I was impressed with the care they showed for our property and kept everything neat and tidy. They were always cheerful and pleased to answer my questions as they updated me on the progress. They were also kind to our dogs. Greg worked with Curtis to solve more complex issues given the nature of my existing plumbing and landscape layout. Both know their stuff. I would confidently recommend Mr Rooter (Ottawa) to my friends and neighbours. Very happy with the finished result!
Ryan M of Mr Rooter did a great job resolving our plumbing issue. He listened to my description of the problem and took an incremental approach to diagnosing and solving the issue while minimizing the cost. He did an excellent job… highly recommend Ryan M and Mr Rooter!
Excellent service from Mr. Rooter Plumbing of Ottawa. I needed pipe repair and Lucas arrived on time, explained everything clearly, professional and courteous, left the area clean, knowledgeable technician, and great communication. The service exceeded my expectations. Will definitely use their services again!
Rapid response and great service when we had a sewage backup in our basement. Ryan really explained all the findings and what likely caused the problem and gave great advice. Especially: No Charmin!! I would definitely use Mr. Rooter again if I had another issue, but hopefully we will be addressing the root cause soon.