Perfect repair. Got the quote from Joe: very competitive price. Without asking, my dad got a quote from Kingston, ON that was much higher and they said the door could NOT be salvaged (which is apparently NOT true). Had to wait some time before we could do the repair on our end. Even though we lost the paper copy, M B Auto keeps good records so they had the quote on file. Work was done perfectly, it was done first thing in the AM the day they said it would be done. You cannot notice at all, the work is perfect. Got to talk to the dad of the garage who explained the high standards he has for the body shop staff including perfectly matching the colour (to the rest of the car). My wife is completely ecstatic with the results. Highly recommend this shop.
Holly Hanna
-
October 08, 2024
Update 2: Brought the car to two different mechanics after MB’s awful service, they both confirmed the parts put in by MB auto were faulty/defective and not properly installed. RUN AWAY!!!
Paid $1,300 for a quote we never got. Clearly an illegal business as they don’t even charge taxes, reg flags everywhere.
First it was $8,000-$10,000. Then it magically turned to $12,000 just before we told him to do the work. We got upset and said at $12,000 we’re scraping the car and buying a new one. He then said he can do it for $6,000. We didn’t get the work done because who knows how much they’ll charge in the end.
Update 1: We took it to the Mercedes certified mechanic and the accurate quote was $32,000 with an extra potential $10,000 for in inaccessible parts. They charged nothing for the quote were honest and suggested to just buy another vehicle. The car is worth $20,000 on a good day, for a shop that sells and fixes cars MB Auto should have said the same if they were honest. Clearly the mechanic just wanted money and had no clue what he was talking about.
Elizabeth
-
February 03, 2024
The staff was very friendly. They took me right away and I got my car back on schedule.
The price was fantastic and job excellent. They even fixed a small scratch that wasn't part of the damage at no extra cost. If needed I would definitely go back and I highly recommend this shop.
Thanks again Mike for great service.
Anna G
-
July 27, 2024
Good guys, reasonable prices. First problem fixed under warranty from a car dealer very fast. Another problem is work in progress, they are trying to figure out what is wrong with my car.
Ann Shaughnessy
-
April 30, 2024
I am very pleased with the service offered at MB Auto. They take great care in making sure my car is running well. Their prices are very reasonable and I trust that only what needs to be done will be done.
Our Address
167 Lebreton St N, Ottawa, ON K1R 7H7, Canada
Claim Listing: M B Auto Body Shop
Please Login or Register an Account to Claim Listing
Add Your Ottawa Business to My Local Ottawa - It's FREE
Help customers and shoppers in Ottawa find your business. For more information on our listings, advertising, coupons, and mailers, please contactus today! Let’s get you started and add your business!
Perfect repair. Got the quote from Joe: very competitive price. Without asking, my dad got a quote from Kingston, ON that was much higher and they said the door could NOT be salvaged (which is apparently NOT true). Had to wait some time before we could do the repair on our end. Even though we lost the paper copy, M B Auto keeps good records so they had the quote on file. Work was done perfectly, it was done first thing in the AM the day they said it would be done. You cannot notice at all, the work is perfect. Got to talk to the dad of the garage who explained the high standards he has for the body shop staff including perfectly matching the colour (to the rest of the car). My wife is completely ecstatic with the results. Highly recommend this shop.
Update 2: Brought the car to two different mechanics after MB’s awful service, they both confirmed the parts put in by MB auto were faulty/defective and not properly installed. RUN AWAY!!! Paid $1,300 for a quote we never got. Clearly an illegal business as they don’t even charge taxes, reg flags everywhere. First it was $8,000-$10,000. Then it magically turned to $12,000 just before we told him to do the work. We got upset and said at $12,000 we’re scraping the car and buying a new one. He then said he can do it for $6,000. We didn’t get the work done because who knows how much they’ll charge in the end. Update 1: We took it to the Mercedes certified mechanic and the accurate quote was $32,000 with an extra potential $10,000 for in inaccessible parts. They charged nothing for the quote were honest and suggested to just buy another vehicle. The car is worth $20,000 on a good day, for a shop that sells and fixes cars MB Auto should have said the same if they were honest. Clearly the mechanic just wanted money and had no clue what he was talking about.
The staff was very friendly. They took me right away and I got my car back on schedule. The price was fantastic and job excellent. They even fixed a small scratch that wasn't part of the damage at no extra cost. If needed I would definitely go back and I highly recommend this shop. Thanks again Mike for great service.
Good guys, reasonable prices. First problem fixed under warranty from a car dealer very fast. Another problem is work in progress, they are trying to figure out what is wrong with my car.
I am very pleased with the service offered at MB Auto. They take great care in making sure my car is running well. Their prices are very reasonable and I trust that only what needs to be done will be done.