My brother needed a plumber to fix a leaky bathroom sink on Saturday while I was visiting him (in Nepean), we found John The Plumber on Google and chose it because of the many positive reviews. They responded quickly, came exactly within the time-window stated on the same day, fixed the issue. The technician Vaughan was very friendly and skilled. Happy with the service. Highly recommend!
Francis C
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December 05, 2025
Eric installed the exact replacement exterior water tap that I wanted (1/4 turn and freeze-proof) and brought my plumbing to code with a shutoff valve that was missing! Very professional and pleasant experience!
I also commend the company for supporting serving military and veterans with a discount - bravo!
CJ
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February 24, 2026
I had several plumbing jobs done on the same day, including replacement of a 40 year old toilet and sink. Jonathan and his apprentice did excellent work, were friendly and easy to deal with, and completed everything in about 2.5 hrs. This is the second time I’ve used this company and once again, great job!
F S
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December 24, 2025
Garrett was amazing! So nice, professional and helpful. He called to say he was on his way and arrived when expected. I only have great things to say about the job he did. He invited me to watch as he solved our problem, explaining every step of the way.
I would absolutely recommend Garrett and John The Plumber to family or friends. A great experience! Thanks!!!
Robert Gardecky
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November 13, 2025
My house is 63 years old, as is the plumbing. Some of the joints did not look too good, so I called John the Plumber to take a look and advise me. They sent Garrett who called ahead and arrived when he said he would. He was very courteous, very pleasant personality and very professional. He advised me that the joints seemed ok and should be fine, but there was no way he could guarantee that they would not leak say 1, 3, 6, 12 etc months down the road, due to the age. He suggested that I leave it as it is and call him if/when I had a leak or if I preferred, he could go ahead and replace the affected area (about 6 feet). He gave me a price to do the repairs, should I want to go that route. 1-The price was reasonable and 2-I loved the fact that he was not trying to pressure me in any way to just go ahead and do the repairs. Rather than wait til there was a problem, I had Garrett go ahead and do the repairs. I wanted a new shut off valve and Garrett had one in the van. That was fortunate for me, because that was a last minute request by me. This is the third time that I have used John the Plumber (all for different repairs). I can't say enough about what a pleasant experience it was dealing with Garrett. Just a super person. John the Plumber are not cheap, but you get what you pay for. They stand by their work with a two year guarantee where a lot of others give you say 90 days or 6 months or maybe a year, if you are lucky. In all my 3 service calls, it was always speedy, excellent service, pleasant and polite professionals. They came on time, did excellent plumbing work and left the area spotless afterwards. Whether you are dealing with Garrett of someone else (Mat, Crispin, Ryan, Brad etc) Your home is in good hands. I highly recommend John the Plumber.
Our Address
15 Grenfell Crescent, Nepean, ON K2G 0G3, Canada
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My brother needed a plumber to fix a leaky bathroom sink on Saturday while I was visiting him (in Nepean), we found John The Plumber on Google and chose it because of the many positive reviews. They responded quickly, came exactly within the time-window stated on the same day, fixed the issue. The technician Vaughan was very friendly and skilled. Happy with the service. Highly recommend!
Eric installed the exact replacement exterior water tap that I wanted (1/4 turn and freeze-proof) and brought my plumbing to code with a shutoff valve that was missing! Very professional and pleasant experience! I also commend the company for supporting serving military and veterans with a discount - bravo!
I had several plumbing jobs done on the same day, including replacement of a 40 year old toilet and sink. Jonathan and his apprentice did excellent work, were friendly and easy to deal with, and completed everything in about 2.5 hrs. This is the second time I’ve used this company and once again, great job!
Garrett was amazing! So nice, professional and helpful. He called to say he was on his way and arrived when expected. I only have great things to say about the job he did. He invited me to watch as he solved our problem, explaining every step of the way. I would absolutely recommend Garrett and John The Plumber to family or friends. A great experience! Thanks!!!
My house is 63 years old, as is the plumbing. Some of the joints did not look too good, so I called John the Plumber to take a look and advise me. They sent Garrett who called ahead and arrived when he said he would. He was very courteous, very pleasant personality and very professional. He advised me that the joints seemed ok and should be fine, but there was no way he could guarantee that they would not leak say 1, 3, 6, 12 etc months down the road, due to the age. He suggested that I leave it as it is and call him if/when I had a leak or if I preferred, he could go ahead and replace the affected area (about 6 feet). He gave me a price to do the repairs, should I want to go that route. 1-The price was reasonable and 2-I loved the fact that he was not trying to pressure me in any way to just go ahead and do the repairs. Rather than wait til there was a problem, I had Garrett go ahead and do the repairs. I wanted a new shut off valve and Garrett had one in the van. That was fortunate for me, because that was a last minute request by me. This is the third time that I have used John the Plumber (all for different repairs). I can't say enough about what a pleasant experience it was dealing with Garrett. Just a super person. John the Plumber are not cheap, but you get what you pay for. They stand by their work with a two year guarantee where a lot of others give you say 90 days or 6 months or maybe a year, if you are lucky. In all my 3 service calls, it was always speedy, excellent service, pleasant and polite professionals. They came on time, did excellent plumbing work and left the area spotless afterwards. Whether you are dealing with Garrett of someone else (Mat, Crispin, Ryan, Brad etc) Your home is in good hands. I highly recommend John the Plumber.