About High Class Nails & Spa
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I booked a manicure and pedicure and was very disappointed with my experience. From the moment I arrived, the staff were speaking in a foreign language in front of clients throughout my appointment. While I understand employees may speak different languages, doing so continuously in front of customers without including them felt unprofessional and uncomfortable. During my pedicure, I was also charged an extra fee to remove my old nail polish, which I wasn’t expecting. More importantly, the pedicure itself was poor quality. One of the main reasons I book a pedicure is to have the dry skin properly removed and my feet exfoliated, but I left looking and feeling as though almost nothing had been done. The manicure was equally disappointing. My hand accidentally slipped, causing my thumb polish to smudge. Instead of handling it professionally, the technician seemed visibly annoyed that she had to redo one nail, making me feel like I had done something wrong. Overall, the service did not meet my expectations, especially for the price. I left feeling dissatisfied and would not return.
I always leave satisfied going to High Class Nails. Great work environment, clean, friendly and welcoming customer service. Vi does great pedicures and eyebrow waxing. I go to Honey for acrylic nails. She’s very neat and matches the design I requested so well.
This is the only salon I have consistently gone to for 10 years! Everyone is so lovely and accommodating. They give you exactly what you want. Jenny is especially one of my favourite lash and nail techs!
I went to go get gel x and it was the best nails ever Vicky did a amazing job she did it gently and not harsh that’s what I loved she also was super kind and so were the other staff it was the best nails I’ve gotten.5 stars to Vicky and the other staff!
This is the best set yet! NOT A STICKER No stencil either. Free handed. She looked at my pictures and copied. AMAZING! I drive 45mins to get my nails done here and only here! THANK YOU!!