My whole family tried them they are very friendly, clean, on time and good service quality. It’s been couple years for me with them and I like Lan for my acrylic but I still see others doing a great work too
Ana Kanwal
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February 18, 2025
The service was terrible, and the customer service from the staff at this salon was disappointing. I took my daughter there to treat her to a simple nail color, but the experience was far from special. First, they quoted me a very high price just for a nail color. Then, the way the staff treated us was rude — we had to wait for 15 minutes with a fan blowing on her nails. There was no proper filing or cleaning, just the nail color applied, and the staff was unprofessional. To top it off, the nail color started coming off the same night. I would not recommend anyone go there or waste their money. Thanks!
Autumn Parry
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November 09, 2024
This place deserves 5 stars for Lan! She is so wonderful and extremely talented with nails. Although tonight I was left extremely disappointed after getting a lash lift and tint. I have gotten it done a few times before at a studio in Little Italy and have never had any complaints there. I trusted High Class with my lashes as I didn’t want to make my way out to Little Italy anymore. It seemed there was no prior proper training as compared to the other studio. Once the lady asked me to open my eyes I wasn’t able to due to either the perm solution or the tint getting into my eyes. After telling her 3 times that I couldn’t open my eyes because they burned, she only started wiping my tears away with a wet q tip. When that obviously didn’t help she tried blowing my eyes with air, again this did not help. They had nothing in place to clean a clients eyes if contact occurs, she ended up guiding me with my eye closed to rinse them out in the sink. Once I was finally able to open my eyes, I noticed 2 big gaps on each eye. I pointed these out to her, and she repeated the process again. Second time around they seemed worse with some of my bottom lashes curly, half my lashes straight up and half of them falling and both gaps remaining. I left with glue all over my eyes and telling her I wasn’t happy with the lashes. She said this was just due to my lashes, when I have never had them come out looking like this from the other salon. Very upset that I ended up paying so much for something I would’ve been better off with doing myself.
Katrina Kassis
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July 30, 2018
Staff were nice. The salon was quite clean. They took me right away. Decent colour selection. My solar gel nails look great and didnt take forever to do. They were great with design selection and offered opinions on what would look good and didn't lead me on with my expectations. Pricing is standard. All around great experience. I will update with how well they last.
Reem Borghol
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December 24, 2024
They called the salon high class nails, so I thought I was going to have a high class experience, but this was the worst nail salon I’ve ever been to. They skipped so many steps when doing a full set and a manicure and then they still charged tax when you pay cash.
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4285 Strandherd Dr Unit 11, Ottawa, ON K2J 6E5, Canada
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My whole family tried them they are very friendly, clean, on time and good service quality. It’s been couple years for me with them and I like Lan for my acrylic but I still see others doing a great work too
The service was terrible, and the customer service from the staff at this salon was disappointing. I took my daughter there to treat her to a simple nail color, but the experience was far from special. First, they quoted me a very high price just for a nail color. Then, the way the staff treated us was rude — we had to wait for 15 minutes with a fan blowing on her nails. There was no proper filing or cleaning, just the nail color applied, and the staff was unprofessional. To top it off, the nail color started coming off the same night. I would not recommend anyone go there or waste their money. Thanks!
This place deserves 5 stars for Lan! She is so wonderful and extremely talented with nails. Although tonight I was left extremely disappointed after getting a lash lift and tint. I have gotten it done a few times before at a studio in Little Italy and have never had any complaints there. I trusted High Class with my lashes as I didn’t want to make my way out to Little Italy anymore. It seemed there was no prior proper training as compared to the other studio. Once the lady asked me to open my eyes I wasn’t able to due to either the perm solution or the tint getting into my eyes. After telling her 3 times that I couldn’t open my eyes because they burned, she only started wiping my tears away with a wet q tip. When that obviously didn’t help she tried blowing my eyes with air, again this did not help. They had nothing in place to clean a clients eyes if contact occurs, she ended up guiding me with my eye closed to rinse them out in the sink. Once I was finally able to open my eyes, I noticed 2 big gaps on each eye. I pointed these out to her, and she repeated the process again. Second time around they seemed worse with some of my bottom lashes curly, half my lashes straight up and half of them falling and both gaps remaining. I left with glue all over my eyes and telling her I wasn’t happy with the lashes. She said this was just due to my lashes, when I have never had them come out looking like this from the other salon. Very upset that I ended up paying so much for something I would’ve been better off with doing myself.
Staff were nice. The salon was quite clean. They took me right away. Decent colour selection. My solar gel nails look great and didnt take forever to do. They were great with design selection and offered opinions on what would look good and didn't lead me on with my expectations. Pricing is standard. All around great experience. I will update with how well they last.
They called the salon high class nails, so I thought I was going to have a high class experience, but this was the worst nail salon I’ve ever been to. They skipped so many steps when doing a full set and a manicure and then they still charged tax when you pay cash.