Wow. Amazing customer service is all I can say. I brought my truck in thinking I had to get a rental for a couple of days so they could fix it. The manager (Sunny I believe) came out to inspect the truck and saw that I had my kids car seats, all my work stuff, and everything in the car to transfer over - he went to chat with his techs and they got me in on the spot to fix everything. I only had to wait for an hour and had my truck back. Saved me so much time and hassle I cannot thank him enough! Would recommend Sunny and his team to anyone after this experience.
Ken Proude
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April 02, 2025
This is my new and updated review. I received a very nice call from the new manager Sunny and he offered to right the wrong from before.
Today was that day and I have now given them five stars! My car is beautiful inside and out and smells great! Your team did some quality detailing today and I am very pleased.
Thanks to Sunny and the team at 10 Bentley for getting this done for me.
Scott Gorman
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December 23, 2024
Absolutely terrible service coming out of the service department. Truck got brought here to be looked at after an accident and they told me I need a break job before bringing the truck into the shop. I would not recommend anyone bring their vehicles here.
Michael Lapot
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May 14, 2024
This garage told my insurance company that I couldn't cancel my repair because they already had ordered parts. We didn't even open the DocuSign or signed anything in person. Had to convince my insurance multiple times that we were not liable...
Kim Vu
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May 06, 2024
I got my car fixed by the Fix Auto Nepean team twice in the same year and I’m very pleased with the service. The team are very accommodating with my situation and very helpful whenever I have a question. Highly recommended 10/10!
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10 Bentley Ave, Nepean, ON K2E 6T8, Canada
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Wow. Amazing customer service is all I can say. I brought my truck in thinking I had to get a rental for a couple of days so they could fix it. The manager (Sunny I believe) came out to inspect the truck and saw that I had my kids car seats, all my work stuff, and everything in the car to transfer over - he went to chat with his techs and they got me in on the spot to fix everything. I only had to wait for an hour and had my truck back. Saved me so much time and hassle I cannot thank him enough! Would recommend Sunny and his team to anyone after this experience.
This is my new and updated review. I received a very nice call from the new manager Sunny and he offered to right the wrong from before. Today was that day and I have now given them five stars! My car is beautiful inside and out and smells great! Your team did some quality detailing today and I am very pleased. Thanks to Sunny and the team at 10 Bentley for getting this done for me.
Absolutely terrible service coming out of the service department. Truck got brought here to be looked at after an accident and they told me I need a break job before bringing the truck into the shop. I would not recommend anyone bring their vehicles here.
This garage told my insurance company that I couldn't cancel my repair because they already had ordered parts. We didn't even open the DocuSign or signed anything in person. Had to convince my insurance multiple times that we were not liable...
I got my car fixed by the Fix Auto Nepean team twice in the same year and I’m very pleased with the service. The team are very accommodating with my situation and very helpful whenever I have a question. Highly recommended 10/10!