I had an excellent experience at FYI Doctors westboro the doctor is fantastic and I especially want to recognize Setareh Pouya. She has been absolutely wonderful—so kind, patient, and incredibly helpful. She took the time to explain everything clearly and made the whole process feel easy and stress-free. You can truly feel how much she cares about her work and about the people she helps. Her professionalism and warm attitude really stood out. Thank you, Setareh, for going above and beyond. Highly recommend FYI Doctors Westboro
Owen Wetherow
-
January 16, 2026
I highly recommend Dr. Elaina Kuang. She is professional, an attentive listener, and genuinely interested in her patients' needs.
In my late 40s, I was already on the verge of needing glasses when a retinal venous occlusion damaged the vision in my right eye, making screen work difficult. Dr. Kuang took the time to discuss my specific priority: improving my ability to read text on a screen. We compared two options—a mid-range lens for both driving and screens versus two dedicated pairs of glasses—and she helped me decide on the best path forward.
Unlike previous doctors who gave non-committal advice that left me searching the internet for answers, Dr. Kuang provided a clear understanding of my eye damage and the likelihood of improvement.
Jannie van Eijk
-
January 28, 2026
The reason for four stars rather than five, is because I had to wait 45 minutes past my appointment time to see the optometrist. That was not a good introduction to their facility.
The optometrist was friendly and professional. The service desk and the receptionist were friendly and helpful. No complaints there at all, but the wait time was unacceptable. A fifteen minute wait past an appointment time seems to be the norm everywhere, but 45 minutes is definitely not acceptable. Why bother making appointments if they are not adhered to.
Brenda Ryan
-
November 12, 2025
I was seen by one of the optometrists, Beatrice, in Westboro today. Beatrice was friendly, extremely knowledgeable, and was very patient in explaining everything to me (as well as how to properly administer the drops).
The staff was also very pleasant and helpful.
I would highly recommend this office to anyone seeking support for anything from choosing eye glasses to eye care.
Divin et Keke
-
December 24, 2025
Very good service! My husband and I went for broken glasses and they helped us the best they could, highly recomend.
Thank you so much!
Our Address
298 Richmond Rd, Ottawa, ON K1Z 6X5, Canada
Claim Listing: eyeDOCS Westboro
Please Login or Register an Account to Claim Listing
Add Your Ottawa Business to My Local Ottawa - It's FREE
Help customers and shoppers in Ottawa find your business. For more information on our listings, advertising, coupons, and mailers, please contactus today! Let’s get you started and add your business!
I had an excellent experience at FYI Doctors westboro the doctor is fantastic and I especially want to recognize Setareh Pouya. She has been absolutely wonderful—so kind, patient, and incredibly helpful. She took the time to explain everything clearly and made the whole process feel easy and stress-free. You can truly feel how much she cares about her work and about the people she helps. Her professionalism and warm attitude really stood out. Thank you, Setareh, for going above and beyond. Highly recommend FYI Doctors Westboro
I highly recommend Dr. Elaina Kuang. She is professional, an attentive listener, and genuinely interested in her patients' needs. In my late 40s, I was already on the verge of needing glasses when a retinal venous occlusion damaged the vision in my right eye, making screen work difficult. Dr. Kuang took the time to discuss my specific priority: improving my ability to read text on a screen. We compared two options—a mid-range lens for both driving and screens versus two dedicated pairs of glasses—and she helped me decide on the best path forward. Unlike previous doctors who gave non-committal advice that left me searching the internet for answers, Dr. Kuang provided a clear understanding of my eye damage and the likelihood of improvement.
The reason for four stars rather than five, is because I had to wait 45 minutes past my appointment time to see the optometrist. That was not a good introduction to their facility. The optometrist was friendly and professional. The service desk and the receptionist were friendly and helpful. No complaints there at all, but the wait time was unacceptable. A fifteen minute wait past an appointment time seems to be the norm everywhere, but 45 minutes is definitely not acceptable. Why bother making appointments if they are not adhered to.
I was seen by one of the optometrists, Beatrice, in Westboro today. Beatrice was friendly, extremely knowledgeable, and was very patient in explaining everything to me (as well as how to properly administer the drops). The staff was also very pleasant and helpful. I would highly recommend this office to anyone seeking support for anything from choosing eye glasses to eye care.
Very good service! My husband and I went for broken glasses and they helped us the best they could, highly recomend. Thank you so much!