I went in to treat myself after a long week, and there were a few things already not in place when I went in. It started as a friendly welcoming place but when I sat down it just went sour from there. I asked for nail shape examples to choose from - there was none but only colours to choose from. I asked couple of times if there are nail shapes but the lady did not understand my request and I suggested there should be one customers can pick from of their choice.. the lady then suggested for me to pick my colour. I don't think she understood a word I said, but rather I was rushed to pick a colour to get this going. I then showed the lady the shape choice from my phone, and she nodded and understood my request. I tried to make small talk just to make the experience more smoothly, but no one was reciprocated. The experience was overall okay until the end. It became a rushed job with a few but very rough and painful polishings and none of the bottom nails polished.
I left out of there not impressed with the hospitality and friendliness wad gone the moment I asked for nail shape examples. Ironically they had none for a nail salon.
One star for that nail lady.
Wafa Benamara
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December 16, 2024
I did before manicure and pedicure without any issue, but today I got the worst experience, he cut my finger, I told me it is hurting and he was smiling, maybe he doesn’t speak English, but how come you don’t care about your clients! I was shy to complain but you should appology and do a better service, even my nails horrible, not what I hoping to get.
Rayenne
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February 21, 2025
I booked the appointment before, and I showed them what I wanted to do they said it would take 1h15 min, when I came back, it took them 2h30 min for a simple design. After two weeks I came back to just remove the nails and it was awful, they tried to rip them off with nail clippers, instead of using acetone and foil as the other salons do, I told them that it was hurting but they kept going and pulling my real nails off too. Did not stay for even a full 5 minutes and they charged me 10$. Would never go back to this place again. I do not recommend it.
Gloria Schwartz
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January 31, 2025
I was in the mall so I went into Carlingwood Nail Spa. I have never tried them. I asked to have shellac removed from my fingernails, and toenail polish removed and redone. No manicure, no pedicure. The man at the front desk said he would do it but then I asked the price. He said $45. I said no thanks. I went instead to my usual nail place Nice 1 Nails. They did the shellac removal and toenail polish change for just $25 plus tax.
Tammi Wigmore
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December 23, 2024
First time here and definitely the last. For being in the mall at Christmas, I wondered why it was so slow. It was a last minute decision to get my shellac pedicure for Christmas. Guy did a horrible job, I had to come home and fix my nails. Also, only put one coat of shellac, so the quality of color is terrible! With there being lots of nail salons in Ottawa, avoid this place as they don’t care about the quality of the treatment, especially for the 55$ price!
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2121 Carling Ave, Ottawa, ON K2A 1H2, Canada
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I went in to treat myself after a long week, and there were a few things already not in place when I went in. It started as a friendly welcoming place but when I sat down it just went sour from there. I asked for nail shape examples to choose from - there was none but only colours to choose from. I asked couple of times if there are nail shapes but the lady did not understand my request and I suggested there should be one customers can pick from of their choice.. the lady then suggested for me to pick my colour. I don't think she understood a word I said, but rather I was rushed to pick a colour to get this going. I then showed the lady the shape choice from my phone, and she nodded and understood my request. I tried to make small talk just to make the experience more smoothly, but no one was reciprocated. The experience was overall okay until the end. It became a rushed job with a few but very rough and painful polishings and none of the bottom nails polished. I left out of there not impressed with the hospitality and friendliness wad gone the moment I asked for nail shape examples. Ironically they had none for a nail salon. One star for that nail lady.
I did before manicure and pedicure without any issue, but today I got the worst experience, he cut my finger, I told me it is hurting and he was smiling, maybe he doesn’t speak English, but how come you don’t care about your clients! I was shy to complain but you should appology and do a better service, even my nails horrible, not what I hoping to get.
I booked the appointment before, and I showed them what I wanted to do they said it would take 1h15 min, when I came back, it took them 2h30 min for a simple design. After two weeks I came back to just remove the nails and it was awful, they tried to rip them off with nail clippers, instead of using acetone and foil as the other salons do, I told them that it was hurting but they kept going and pulling my real nails off too. Did not stay for even a full 5 minutes and they charged me 10$. Would never go back to this place again. I do not recommend it.
I was in the mall so I went into Carlingwood Nail Spa. I have never tried them. I asked to have shellac removed from my fingernails, and toenail polish removed and redone. No manicure, no pedicure. The man at the front desk said he would do it but then I asked the price. He said $45. I said no thanks. I went instead to my usual nail place Nice 1 Nails. They did the shellac removal and toenail polish change for just $25 plus tax.
First time here and definitely the last. For being in the mall at Christmas, I wondered why it was so slow. It was a last minute decision to get my shellac pedicure for Christmas. Guy did a horrible job, I had to come home and fix my nails. Also, only put one coat of shellac, so the quality of color is terrible! With there being lots of nail salons in Ottawa, avoid this place as they don’t care about the quality of the treatment, especially for the 55$ price!