About Capital City Heating and Cooling Inc.
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Professional and transparent from beginning to end. The salesperson was informative and offered all options without pushing high end or dismissing low end. The office staff is quick to respond, always friendly and informative. The install team was transparent about their plan and any obstacles they anticipated. Care was taken to my home and belongings during their work and clean up was satisfactory. Excellent walk through of my new equipment and how to operate everything. They even helped with a small project that wasn't on their work order. Capital City Heating and Cooling is the first company I call whenever the work needed falls in the things they do and their quotes have always been competitive.
Alex (cleaning/repairs) and the two fellows who installed my new furnace have all been great. Pleasant, efficient, professional and respectful of my home. The fact that one of the installers was younger than my old furnace gave me great joy. :)
I’ve had nothing but amazing service. I’ve had them replace two furnaces, an AC unit and install a heat pump. They do a great job explaining my options, understanding my situation, and providing their expert recommendations. The installs have all been seamless. They communicate well throughout the process and kept me informed. Their prices have also been very competitive. I wouldn’t hesitate to recommend them to anybody.
We were absolutely amazed with the service we received from Capital City. Our furnace broke on Tuesday and after getting the runaround from another company we wanted a second opinion. Evan, their sales manager, left us with the most detailed quote I've ever seen so we knew exactly what we were getting. We needed a few modifications due to the age of our old furnace and AC but all was explained in the quote so there were no surprise costs on installation day. By Thursday we had a new furnace and AC. We were so happy with their quick service. They will definitely be recommended to any of our friends looking for an HVAC system!
Capital City Heating and Cooling is the best of the best. We've had them help us for multiple calls, and they always go above and beyond. It is clear when you speak with, or meet any of them, that they know what they're doing. They're doing it for the right reasons, with integrity, care, and kindness. They know they're dealing with people, not just numbers, and their ability to build relationships with their customers makes them stand out. We think highly of everyone we've worked with there, but our last adventure with them has us appreciating Jodie, and Alex even more. The people at CCHC really are the BEST. While we don't plan on any more adventures out of the norm anytime soon, we know who we'll be calling when that time does come. We highly recommend Capital City Heating and Cooling!