For anyone that thinks Google reviews are 100% transparent, they aren't. This business keeps deleting their reviews. We know 3 people who reviewed on here now. As for my car, was in better state than when I dropped it off here. This place is the epitome of insurance fraud and will tow your vehicle to a third party to have the repairs done. Falsy advertising as a full autobody shop. You might get a vehicle back that doesn't even work anymore.. like me! Say goodbye to your investment. BEWARE!
Doug Kendall
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November 14, 2024
We were looking for a new car and we can't say enough about the help we received from Dane Madsen. I have dealt with a few salespeople lately and Dane has been the best of them all. Knowledgable, approachable, professional and very helpful. I'd recommend him ay time, as well as Myers Kanata Volkswagen.
Kat Kennedy
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October 19, 2023
I booked my Elantra in as a result of an insurance claim and was offered by my insurance company a number of different repair shops. I rested on Assured because of the consistent 5 star reviews. They are absolutely 5 star and in particular Scott who provided the highest level of customer service, from beginning to end. The email communication was swift, accurate and nothing was too much. The level of work on the repairs to my car is of the highest standard and I could not be happier. Thank you!
Keith Rowsell
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April 28, 2023
I stopped in to Assured Auto in Bell's Corners earlier today. I had some trim fasteners to remove on my inner fender well and was looking for some advice on how to do it.
I was greeted by Cara who offered to get the trim tool and Kyle also came outside to have a look. Not only did they offer to pop the fasteners off but once Kyle saw what I was going to have done he asked if I had 10 minutes and offered to repair the headlight bracket I needed to access.
I am so pleased with their excellent customer service. Cara, Kyle and two other staff I met were simply super to talk to. They wouldn't even accept payment even though I took their valuable time and I bit of shop supplies.
They made my day, saved me money and another trip to have the bracket repaired. Thanks again very much Cara, Kyle and the Assured Auto team. I look forward to seeing you again.
Cassie M
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April 19, 2024
I went with this location since I had issues with the last location from a few years ago.
My car was dropped off on March 15th. The back and forth was unbelievable. Say 1 thing and then say something else. If I hadn't pushed, it would have taken an extra week. My rental was only good for 14 days. I went over my limit of the rental due to the company taking time with the repairs. Originally I was giving a 1 star but since they paid for the extra days I had the rental for, I changed it to a 3.
Edit* still wrong. No one by the name of Kyle reached out to me.
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2500 Palladium Dr Unit 501, Kanata, ON K2V 1E2, Canada
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For anyone that thinks Google reviews are 100% transparent, they aren't. This business keeps deleting their reviews. We know 3 people who reviewed on here now. As for my car, was in better state than when I dropped it off here. This place is the epitome of insurance fraud and will tow your vehicle to a third party to have the repairs done. Falsy advertising as a full autobody shop. You might get a vehicle back that doesn't even work anymore.. like me! Say goodbye to your investment. BEWARE!
We were looking for a new car and we can't say enough about the help we received from Dane Madsen. I have dealt with a few salespeople lately and Dane has been the best of them all. Knowledgable, approachable, professional and very helpful. I'd recommend him ay time, as well as Myers Kanata Volkswagen.
I booked my Elantra in as a result of an insurance claim and was offered by my insurance company a number of different repair shops. I rested on Assured because of the consistent 5 star reviews. They are absolutely 5 star and in particular Scott who provided the highest level of customer service, from beginning to end. The email communication was swift, accurate and nothing was too much. The level of work on the repairs to my car is of the highest standard and I could not be happier. Thank you!
I stopped in to Assured Auto in Bell's Corners earlier today. I had some trim fasteners to remove on my inner fender well and was looking for some advice on how to do it. I was greeted by Cara who offered to get the trim tool and Kyle also came outside to have a look. Not only did they offer to pop the fasteners off but once Kyle saw what I was going to have done he asked if I had 10 minutes and offered to repair the headlight bracket I needed to access. I am so pleased with their excellent customer service. Cara, Kyle and two other staff I met were simply super to talk to. They wouldn't even accept payment even though I took their valuable time and I bit of shop supplies. They made my day, saved me money and another trip to have the bracket repaired. Thanks again very much Cara, Kyle and the Assured Auto team. I look forward to seeing you again.
I went with this location since I had issues with the last location from a few years ago. My car was dropped off on March 15th. The back and forth was unbelievable. Say 1 thing and then say something else. If I hadn't pushed, it would have taken an extra week. My rental was only good for 14 days. I went over my limit of the rental due to the company taking time with the repairs. Originally I was giving a 1 star but since they paid for the extra days I had the rental for, I changed it to a 3. Edit* still wrong. No one by the name of Kyle reached out to me.