About Assured Automotive
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I had a fantastic time working with them! I was involved in a fender bender and was directed to them via my insurance, and the whole experience was very smooth and easy. When they estimated the damage they were clear to point out what areas would need repair so I understood, and then they kept me in the loop regarding timelines as we waited for parts to arrive. They got the work done even quicker than they had estimated for me, and when I picked it up they walked through the repairs and showed me anything that would be noticeably different due to after market parts so that I was up to date on all the changes. All in all, I highly recommend them. Such a great experience in an otherwise crappy situation!
I got 3 estimates before my insurance company directed me to Assured. All estimates pointed to a month in the repair shop and rental car purgatory. I got my car back in pristine condition (inside and out), in less than 2 weeks (before and after pictures attached). Craig & Patricia were fantastic and provided great customer service. I’m grateful to have had my car taken care of as well as it was and while I hope it never ends up in the body shop again; should that happen I will be back!
I recently had my car repaired at Assured Automotive and was very satisfied with the service. The work was completed efficiently and my vehicle is running well again. A special thank you to Patricia Courtney’s for her professionalism and clear communication. I would gladly recommend them.
Was paying for body work and they were using parts that were $100s of dollars more expensive than if they bought the parts from Tony Graham Lexus Online. They said they didn’t have an account with them to order and I said I will order them for you. They didn’t want to do that they wanted to charge me List price for parts not what the actual cost was. Quite the scam to pad the bill for insurance companies. That is why insurance keeps going up. Scammers cost all of us! Gave you the last to copies of the bill. You refused to talk then but just making sure others know where to look elsewhere. TY
They ruined my car bumpers, they look worst then after the accident. Not only do the bumpers not fit the paint job doesn't match and paint dripped onto the black part of my bumper. I wanted to add after my visit back to the shop to discuss how they can fix their error, the body shop manager is trying to tell me that my original Mazda bumper never matched the rest of my car! He was telling me every new car paint never matchs everywhere and will always have paint dripping from somewhere onto the black textured part of the bumper. He is obviously delusional tfor trying to blame Mazda for not painting my original car evenly.