About Reid Heating and Cooling “Premier Lennox Dealer “
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Our furnace recently broke down, so we contacted Reid to take a look. Scott, the technician, clearly explained everything and Randall, their salesperson, explained our options, and helped us select a new unit. The technician who did the install were friendly, professional, and finished the job quickly. We're very happy with our new furnace and the service provided, and will certainly recommend Reid.
We have used Reid Heating and Cooling for over 10 years. Overall they have been outstanding. Recently our 23 year old furnace failed. We received prompt, friendly and knowledgeable advice and we decided to go ahead and replace the furnace . We were able to make a informed decision on a specific model. The installation team were extremely knowledgeable and efficient. They answered all of our questions and comply with any reasonable particular requests we had such as furnace filter size, thermostat and venting options. Before the team's departure, they made sure to explain all the functions and expectation of the new unit and left the working area immaculate! The installation itself, though a retrofit from an older model was done flawlessly. We have noted this in other installation they have done us. The installation was neat and configured, definitely professionally done! Of course we LUV our new furnace, so much quieter than the old one. Thank you for a job well done! Russ and Caroline
Being a senior and having to replace my air conditioner, turned out to be three extremely stressful days. I spoke with 3 major contributors, then I was recommended by my financial advisor to call Reid Heating and cooling. I was so impressed. The owner Carlo put my worries at rest. He made my purchase an easy one. He took time with me to explains all facets of the installation, the labour and parts warranty. He also did his best to come in at a great price that a senior could feel comfortable with. This is a BBB 4.91/5 Accredited business. Thank you Carlo for making my worry free transition. You're the best!
I recently had the pleasure of working with Home Service Group: Reid Heating and Cooling to replace a failing mini-split heat pump, and I couldn't be more satisfied with their service. From the moment I contacted them, the owner Carlo and the service manager Kevin were incredibly wonderful and considerate. They provided excellent suggestions, always keeping cost-effectiveness in mind. The installation was carried out by Adam and Yousef, who proved to be an excellent team of professional installers. They were wonderful to work with, keeping me informed about their progress and addressing any issues that arose. Their efficiency and respect for my home were truly commendable. I highly recommend Home Service Group: Reid Heating and Cooling to anyone looking for a professional, local company that genuinely cares about their customers. Their commitment to quality and customer satisfaction is evident in every aspect of their service.
I have been a client of Reid Heating and Cooling for almost five years now, and I cannot say enough good things about them. Whether it is routine maintenance, new installations, or emergency repairs, they have always delivered excellent service. The technicians are not only highly skilled but also incredibly courteous. If you need a reliable HVAC company that delivers outstanding results, I highly recommend them.