Experience: I had a walk-in appointment and the technicians were able to accommodate me. They were kind, professional and had good time management. They will check in to make sure you are satisfied at every stage. Good customer service.
Payment: They accept cash & debit. Credit card not accepted, however they have an ATM.
Tip for improvement: Please be a bit more gentle with filing and application, for customers with sensitive nail beds.
(updated after each appointment)
1st: Milky White, Round Almond, Nails (November 2024) 4/5
2nd: Burgundy, Aura Ombre, Almond Nails (March 2025) 5/5
IGotThis 4
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March 15, 2025
I just went back and got my nails done again. They are amazing. Thank you. Love the shape and color. Thank you for taking your time with my nails. Much appreciated. The ladies here are always nice. I was a walk-in and had to wait but it wasn't long.
They always do a good job. Great place to go they take walk ins
They always do an awesome job, love coming here time and time again.
Zahra AL-Hmidawi
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March 29, 2025
Service and experience today was awful. Nail tech destroyed my toe nails, each toe is filed differently and cut them so short when I asked to keep them long for a square shape. When expressed how I was dissatisfied nail tech became defensive. I understand the salon is busy but rushing my service is not acceptable. I am paying customer just like each and everyone visiting the salon. Will not be returning based on this experience!
This is a SPA! A spa is supposed to be relaxing. Every 30 seconds the nail tech would be gossiping with the others. It wasn't exactly "relaxing" knowing they could be gossiping about me...
Their attitude is not made for customer service.
No respect towards the client what so ever . When she was told to correct her mistake with the nails she didn’t and proceeded to turn and talk badly about them .
Sydney Johnson
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March 14, 2025
Took me forever to find a good nail place in Ottawa and it seems I have finally found one! So happy with my nails, they are amazing!
Tania Milosevic
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June 29, 2023
Daughter got her nails done here. I like the atmosphere, very nice staff that I had dealt with. We had an appointment and it was about a 30 minute wait as they were very busy when we arrived. Price is good and service was good. The woman doing her nails asked every step along the way if the detailing was correct and took care in the work she was doing. (Sorry, I forgot to get her name) My daughter was very happy with her nails.
Our Address
1739 Walkley Rd #5, ON, Ottawa, ON K1V 2P6, Canada
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Experience: I had a walk-in appointment and the technicians were able to accommodate me. They were kind, professional and had good time management. They will check in to make sure you are satisfied at every stage. Good customer service. Payment: They accept cash & debit. Credit card not accepted, however they have an ATM. Tip for improvement: Please be a bit more gentle with filing and application, for customers with sensitive nail beds. (updated after each appointment) 1st: Milky White, Round Almond, Nails (November 2024) 4/5 2nd: Burgundy, Aura Ombre, Almond Nails (March 2025) 5/5
I just went back and got my nails done again. They are amazing. Thank you. Love the shape and color. Thank you for taking your time with my nails. Much appreciated. The ladies here are always nice. I was a walk-in and had to wait but it wasn't long. They always do a good job. Great place to go they take walk ins They always do an awesome job, love coming here time and time again.
Service and experience today was awful. Nail tech destroyed my toe nails, each toe is filed differently and cut them so short when I asked to keep them long for a square shape. When expressed how I was dissatisfied nail tech became defensive. I understand the salon is busy but rushing my service is not acceptable. I am paying customer just like each and everyone visiting the salon. Will not be returning based on this experience! This is a SPA! A spa is supposed to be relaxing. Every 30 seconds the nail tech would be gossiping with the others. It wasn't exactly "relaxing" knowing they could be gossiping about me... Their attitude is not made for customer service. No respect towards the client what so ever . When she was told to correct her mistake with the nails she didn’t and proceeded to turn and talk badly about them .
Took me forever to find a good nail place in Ottawa and it seems I have finally found one! So happy with my nails, they are amazing!
Daughter got her nails done here. I like the atmosphere, very nice staff that I had dealt with. We had an appointment and it was about a 30 minute wait as they were very busy when we arrived. Price is good and service was good. The woman doing her nails asked every step along the way if the detailing was correct and took care in the work she was doing. (Sorry, I forgot to get her name) My daughter was very happy with her nails.