Unbelievable service and pricing...can't recommend highly enough. José took my kid (obsessed with cars) bqck into the shop to show him the painting room and how they mix the colours...work was done quickly and they cleaned the inside of the car before returning it. Top notch, will definitely use again if I need body work done.
D S
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May 27, 2026
Got rear ended in a parking lot back in late January. Had to get my rear bumper and left fender liner replaced on my Mazda Cx5 2015 2.5L - Simplicity and their team were great from initial assesement, handling the insurance portion, open communication, transport to rental car, short wait time, color match, and overall quality of the finished job.
It looked like nothing ever happened. Mark of excellent quality.
Big thank you to the Simplicity team down on Albion!
William Reid
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February 11, 2026
Hello This was amazing work I brought my nissan Rouge in with damage to the back quarter panel Simplicity had the work completed in less then two weeks. The service and work are awesome my Rouge went in dirty and came out clean. Thank you more then you know Simplicity!
This has been an astronomical experience.
Steve M.
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August 02, 2026
Decent bodywork done. Car came back clean.
However I now have some mysterious scratches to my tint on the inside of my window on the same side that the bodywork was completed.
Also a note for payment. They will only accept credit cards with an extra charge added to the invoice. They claim they charge us what the credit card company charges them. Fair enough.
Upon wanting to pay by debit card their machine is conveniently “out of service”
We then proceed to pay by e-transfer and since the amount was over $1 000 we end up waiting and waiting in their customer lounge for them to receive it. 5 pm rolls around and the banks still haven’t exchanged the funds. We had to get ahold of their manager to get the okay to leave but what an ordeal just to pay the price listed on the work invoice without inducing an extra charge.
I go in with a hit and run collision and now I’m left to deal with a significantly scratched window.
To make matters worse; the window tint person they recommend to re-tint my scratched window (on my own dime) promises to come by my place the following morning but never shows up.
All very annoying. Can’t recommend due to these issues.
Donatien K (K.D)
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July 04, 2026
As a fully satisfied customer, I would like to express my appreciation for Simplicity.
The welcome is always warm, the service impeccable and impressively fast. After three visits, I can confidently say that the quality is consistent, the pricing fair, and the professionalism unmatched.
Thank you for your excellent work.
Our Address
3208 Albion Rd S, Ottawa, ON K1V 9S6, Canada
Claim Listing: Simplicity Car Care/AutoGago BodyShop (formerly Milano Collision)
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Unbelievable service and pricing...can't recommend highly enough. José took my kid (obsessed with cars) bqck into the shop to show him the painting room and how they mix the colours...work was done quickly and they cleaned the inside of the car before returning it. Top notch, will definitely use again if I need body work done.
Got rear ended in a parking lot back in late January. Had to get my rear bumper and left fender liner replaced on my Mazda Cx5 2015 2.5L - Simplicity and their team were great from initial assesement, handling the insurance portion, open communication, transport to rental car, short wait time, color match, and overall quality of the finished job. It looked like nothing ever happened. Mark of excellent quality. Big thank you to the Simplicity team down on Albion!
Hello This was amazing work I brought my nissan Rouge in with damage to the back quarter panel Simplicity had the work completed in less then two weeks. The service and work are awesome my Rouge went in dirty and came out clean. Thank you more then you know Simplicity! This has been an astronomical experience.
Decent bodywork done. Car came back clean. However I now have some mysterious scratches to my tint on the inside of my window on the same side that the bodywork was completed. Also a note for payment. They will only accept credit cards with an extra charge added to the invoice. They claim they charge us what the credit card company charges them. Fair enough. Upon wanting to pay by debit card their machine is conveniently “out of service” We then proceed to pay by e-transfer and since the amount was over $1 000 we end up waiting and waiting in their customer lounge for them to receive it. 5 pm rolls around and the banks still haven’t exchanged the funds. We had to get ahold of their manager to get the okay to leave but what an ordeal just to pay the price listed on the work invoice without inducing an extra charge. I go in with a hit and run collision and now I’m left to deal with a significantly scratched window. To make matters worse; the window tint person they recommend to re-tint my scratched window (on my own dime) promises to come by my place the following morning but never shows up. All very annoying. Can’t recommend due to these issues.
As a fully satisfied customer, I would like to express my appreciation for Simplicity. The welcome is always warm, the service impeccable and impressively fast. After three visits, I can confidently say that the quality is consistent, the pricing fair, and the professionalism unmatched. Thank you for your excellent work.