About RTP Plumbing Inc.
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The service received from RTP Plumbing was amazing. It was easy to book an appointment by phone and the appointment was confirmed by email. Randy showed up on time. In fact, he called to say he could come early if that would be ok with with us. He installed a bathroom faucet and replaced a hose bib in the garage which was leaking. Everything works perfectly. Randy was polite and had a great sense of humour. A great experience. I would not hesitate to recommend RTP Plumbing and we will certainly be using them again for all our plumbing needs.
Randy arrived 25 minutes earlier to scheduled appointment. Investigated the issue and promptly pinpointed the problem causing the leak. He removed the toilet causing the issue as I watched. He pointed out that the pipe under the toilet was cut in 4 places causing the leak. His recommendation were to replace the pipe and seal around the problem area and also seal around the sewage pipe in the basement. He had to honour other appointments but promised to come back later with required parts to finish the work. He again arrived early and completed the repairs within an hour. He cleaned the work area and left it dry. At all times was professional and polite. I requested a detailed report of the damage and repairs done and he supplied it within a couple of hours. He did a great job. 👍👍
After calling around all morning and actually locating a plumber, who did not show up, when I called RTP they told me I would have a plumber within an hour and a half. The gentleman was very prompt and very efficient. I truly recommend this business for future issues
The night before we were leaving for a holiday the shower faucet would not turn off. Since it was a Saturday and at night I did not know if we could get anyone. I tried a number of places without success. RTP answered my call immediately and sent out a plumber in under an hour. The service was friendly efficient and both from the office and the repairman. I now have their number in my phone and they will be my first call in case of other difficulties. Couldn't be more pleased
This is the plumber you want to be dealing with! Fair prices, professional and polite staff (both over the phone and in person), got the job done early and even went the extra mile to fix a leaking toilet while they were here. Definitely my go to for any future plumbing needs. Thank you so much for a prompt job well done!!!!!